Privacy Policy

At Sia Hu Heka, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, including 1-on-1 sessions, online courses, workshops, and retreats.

 

1. Information We Collect

We gather personal information that you directly provide when subscribing to our mailing list or booking a session, online course, workshop, or retreat. This information may include: Name, Email address, Phone number, Payment details and Any additional information you choose to share during the intake process or sessions.

 

2. How We Use Your Information

The information collected is used for the following purposes: 

- To schedule and manage your bookings for 1-on-1 sessions, online courses, workshops, or retreats.

- To provide you with important information related to the services you’ve booked, including updates, reminders, and follow-ups.

- To process payments and issue receipts.

- To grant you access to the online portal.

- To send you relevant emails with updates, upcoming events and muses.

- To ensure your safety and tailor the services to your individual needs.

 

3. Confidentiality in Sessions

We understand the sensitive nature of the work we do. All personal information shared during 1-on-1 sessions, onlince courses, workshops, and retreats is kept strictly confidential. We do not share any information discussed in these sessions with third parties unless required by law or with your explicit consent.

 

4. Payment Information

Payments for services are processed securely through third-party payment processors. We do not store your payment details on our servers. Please refer to the privacy policy of the payment processor (PayPal or Stripe) for more information on how your financial information is handled.

 

5. Data Protection

We take all necessary steps to ensure your personal data is protected. This includes:

- Secure storage of your data.

- Limited access to your information, only by authorized personnel.

- Encryption of sensitive information where applicable.

 

6. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted service providers, such as booking or payment platforms, to facilitate your services. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes specified by us.

 

7. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you would like to exercise these rights, please contact us at [email protected].

 

8. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and we encourage you to review it regularly.

 

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at [email protected]

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.